Privacy Policy

Gyors Technologies Pvt. Ltd. ("Gyors," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our mobile application, or book services through our platform.

By using Gyors, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

We may collect the following categories of information:

• Account information: name, mobile number, email address, profile photo, and saved addresses.
• Booking information: service type, date and time, special instructions, ratings, reviews, and communication with service professionals.
• Payment information: transaction IDs, payment method type, and billing details. Card and UPI details are processed by PCI-compliant payment partners — we do not store full card numbers.
• Device and usage data: IP address, browser type, device identifiers, app version, pages viewed, and interaction logs.
• Location data: with your permission, GPS or approximate location to match you with nearby professionals and enable live tracking.

We use personal information to:

• Process and fulfil service bookings
• Verify your identity and prevent fraud
• Match you with verified service professionals
• Send booking confirmations, reminders, and support messages
• Improve our platform, services, and customer experience
• Comply with legal obligations and resolve disputes
• Send promotional communications where you have opted in (you may opt out at any time)

We may share information with:

• Service professionals — limited details needed to complete your booking (name, address, contact number, service requirements)
• Payment processors — to process transactions securely
• Technology partners — hosting, analytics, customer support, and SMS/email delivery providers under strict confidentiality agreements
• Legal authorities — when required by law or to protect rights, safety, and security

We do not sell your personal information to third parties.

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for up to seven years for accounting and legal purposes. You may request deletion of your account subject to applicable retention requirements.

We implement appropriate technical and organisational measures — including encryption in transit (TLS), access controls, and regular security reviews — to protect your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but work continuously to safeguard your information.

Depending on applicable law, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal exceptions)
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, email us at hello@gyors.com or use in-app account settings where available.

Our website uses cookies and similar technologies to remember preferences, analyse traffic, and improve performance. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Gyors is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated via email or in-app notification. Continued use after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact:

Gyors Technologies Pvt. Ltd.
Noida
Email: hello@gyors.com
Phone: +91 80000 80000