Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Gyors Technologies Pvt. Ltd. ("Gyors," "we," "us," or "our") governing your access to and use of our website, mobile application, and related services (collectively, the "Platform").

By creating an account, booking a service, or otherwise using the Platform, you confirm that you are at least 18 years old and agree to these Terms. If you do not agree, you must not use Gyors.

Gyors is a technology marketplace that connects customers with independent service professionals ("Partners") for home and personal services. Gyors facilitates bookings, payments, and communication but does not itself perform the underlying services unless expressly stated.

Service descriptions, pricing, availability, and estimated durations are displayed on the Platform and may vary by city. We reserve the right to modify, suspend, or discontinue any service at any time.

You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorised use

We may suspend or terminate accounts that violate these Terms, engage in fraud, or misuse the Platform.

When you place a booking:

• You agree to provide accurate address details and be present (or arrange access) at the scheduled time
• Confirmed pricing is shown before payment; additional charges may apply only for approved add-ons or scope changes agreed in the app
• Cancellations made at least 60 minutes before the scheduled slot are eligible for a full refund to the original payment method
• Late cancellations or no-shows may incur a cancellation fee as displayed at booking
• Rescheduling is permitted up to 30 minutes before the slot, subject to partner availability

Payments may be made via UPI, cards, net banking, wallets, or cash (where offered). All online payments are processed through authorised payment gateways. Gyors is not liable for delays caused by banks or payment networks.

Refunds for eligible cancellations are typically processed within 5–7 business days. Disputes regarding service quality are handled under our Service Guarantee policy — contact support within 7 days of job completion.

Partners listed on Gyors are independent contractors, not employees of Gyors. While we conduct verification and training, Gyors does not guarantee the outcome of every job. Partners are responsible for their conduct and compliance with applicable laws while performing services. Gyors may assist in dispute resolution but is not a party to the direct service contract between you and the Partner.

You agree not to:

• Use the Platform for unlawful, abusive, or fraudulent purposes
• Harass, threaten, or discriminate against Partners or staff
• Circumvent the Platform to book Partners directly and avoid fees
• Reverse engineer, scrape, or interfere with Platform security
• Post false reviews or manipulate ratings

Violation may result in immediate account termination and legal action.

All content on the Platform — including logos, text, graphics, software, and design — is owned by Gyors or its licensors and protected by copyright and trademark laws. You may not copy, modify, or distribute Platform content without prior written consent.

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Gyors disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not warrant uninterrupted or error-free operation.

To the maximum extent permitted by applicable law, Gyors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability for any claim relating to a booking shall not exceed the amount you paid for that specific booking.

You agree to indemnify and hold harmless Gyors, its officers, directors, and employees from any claims, damages, or expenses arising from your breach of these Terms, misuse of the Platform, or violation of any third-party rights.

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra. You may also raise complaints through our support channels before initiating legal proceedings.

We may revise these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Material changes may be notified via email or in-app message. Continued use after changes constitutes acceptance.

For questions about these Terms, contact:

Gyors Technologies Pvt. Ltd.
Noida
Email: hello@gyors.com
Phone: +91 80000 80000